Today’s chatbots are smarter, more responsive, and more useful — and we’re likely to see even more of them in the coming years.
In this post, we’ll be taking a look at 10 of the most innovative ways companies are using them.
Interestingly, the as-yet unnamed conversational agent is currently an open-source project, meaning that anyone can contribute to the development of the bot’s codebase.
The project is still in its earlier stages, but has great potential to help scientists, researchers, and care teams better understand how Alzheimer’s disease affects the brain.
Today, you can make your very own chatbot that you can use in Facebook Messenger, for example — all without a pricey Computer Science degree or even much prior coding experience — and there are several sites that offer the ability to create rudimentary chatbots using simple drag-and-drop interfaces.Today, chatbots are used most commonly in the customer service space, assuming roles traditionally performed by living, breathing human beings such as Tier-1 support operatives and customer satisfaction reps.Conversational agents are becoming much more common partly due to the fact that barriers to entry in creating chatbots (i.e.A Russian version of the bot is already available, and an English version is expected at some point this year.If you suffer from insomnia, as I do, you’ll know that the feeling of almost suffocating loneliness — the idea that everyone else in the world is resting peacefully while your own mind betrays you with worries and doubts — is among the worst parts of not being able to sleep.
Here are 10 companies using chatbots to provide better customer service, seal deals and more.